[Funland] CLB tiếng Anh - OF English Club (OFEC) 5 - Don't be shy, say to share...

[1TiTi]

i will give you some vodke . please help me

Did you ask uncle Google ?
Sorry i can't help ,i'm busy trying to find my spare Rib

 

[fordka]

You may use google translate for these. I have had a look your text and see that google would help you in this case.

help me translate to vietnamese from english

Assume all your customers are watching. Pretend you are not talking only to the customer but to an audience that is watching the interaction. This shift in perspective can provide an emotional buffer if the customer is being verbally abusive and will allow you to think more clearly when responding. Since an unruly customer can be a negative referral, assuming they'll repeat the conversation to other potential customers can help ensure you've done your best to address their concerns in a calming way.
Know when to give in. If not satisfying the customer is going to take two hours and a bottle of aspirin and risk negative referrals, it is probably better to draw a compromise a bit more in their favor to give you more time to nurture your more productive customer relationships. Keep in mind that the interaction is not typical of most customers, and that you're dealing with an exception.
Never get angry or upset. If the customer is swearing or being verbally abusive, take a deep breath and continue as if you didn't hear them. Responding in kind will not solve anything, and it will usually escalate the situation in a negative direction. Instead, remind the customer that you are there to help them and their best immediate chance of resolving the situation - often this simple statement will help defuse the situation.
Never take it personally. Always speak to the issue at hand and do not get personal, even if the customer does. Remember that the customer doesn't know you and they're just venting frustration at you as a representative of your company. Gently guide the conversation back to the issue and how you intend to resolve it, and try to ignore personal comments.
Remember that you're interacting with a human. Everyone has bad days. Maybe they had a fight with their spouse, got a traffic ticket that morning or have had a run of bad luck. We've all been there, to some degree. Try to help make their day better by being a pleasant, calming voice – it'll make you feel good too.
If you promise a callback - call back! Even if you promised an update that you don't have yet, call the customer at the scheduled time anyway. The customer will be reassured to know that you were not trying to dodge them and will appreciate the follow-up.
Summarize the next steps. At the end of the call, let the customer know exactly what to expect and then be sure to follow through on your promises. Document the call to ensure you’re well prepared for the next interaction.

 

[Trutien]

You may use google translate for these. I have had a look your text and see that google would help you in this case.

Did you ask uncle Google ?
Sorry i can't help ,i'm busy trying to find my spare Rib

Google google google??? i can't get it clear.

 

[safenoodles]

Google google google??? i can't get it clear.

Phone me, I will translate it for you to write at the same time.

 

[UAZTài khoản đã xác minh]

Phone me, I will translate it for you to write at the same time.

Yeah, I think this is the best way, it's illegal writing Vietnamese in this topic, so how to translate into Vietnamese without writing Vietnamese here?

 

[safenoodles]

Yeah, I think this is the best way, it's illegal writing Vietnamese in this topic, so how to translate into Vietnamese without writing Vietnamese here?

Recording is my solution.

 

[1TiTi]

Yeah, I think this is the best way, it's illegal writing Vietnamese in this topic, so how to translate into Vietnamese without writing Vietnamese here?

You need to ban yourself , your signature is in Vietnamese
oh and ban me too ,but not as long as you

 

[koala_benho]

You need to ban yourself , your signature is in Vietnamese
oh and ban me too ,but not as long as you

Like is afternoon, right "Cha" UAZ?

 

[tử_tế_tệ]

hog hot vay

 

[UAZTài khoản đã xác minh]

Like is afternoon, right "Cha" UAZ?

Yes, if you want, I afternoon

 

[fordka]

Just got a song from Safenoodles namely Casablanca. Thanks for the song, I love it.
Guys, what are your favourite songs?

 

[UAZTài khoản đã xác minh]

Just got a song from Safenoodles namely Casablanca. Thanks for the song, I love it.
Guys, what are your favourite songs?

My favourite song is Money, Money, Money

 

[1TiTi]

[YOUTUBE]http://www.youtube.com/watch?v=yKMq7IDD3Gc[/YOUTUBE]

http://youtu.be/yKMq7IDD3Gc

 

[mecghi]

My favourite song is Money, Money, Money

Hihi, now me too

 

[UAZTài khoản đã xác minh]

@1Titi: Where are you in the US? I'm on my way to US

 

[April_]

@1Titi: Where are you in the US? I'm on my way to US

Are you going to visit him? Send him a kiss for me, please

 

[UAZTài khoản đã xác minh]

Are you going to visit him? Send him a kiss for me, please

And he'll send back to you one

 

[April_]

And he'll send back to you one

Give him a real kiss for me , thank you in advance

 

[sanghx]

Hi everyone.
I have joined OF for a long time. But before, i felt shyly because my english is not good, especially writing so i just look your comment . Today, i Decide that i have to take part in this club to practice writing english everyday . Hope you can help me fix some mistakes that i make

 

[1TiTi]

@1Titi: Where are you in the US? I'm on my way to US

i am in southern California ,where are you heading?

are you male or female ? (so i know how to react to this kissing thing)