[Funland] CLB tiếng Anh - OF English Club (OFEC) 5 - Don't be shy, say to share...

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1TiTi

Xe điện
Biển số
OF-207421
Ngày cấp bằng
24/8/13
Số km
2,112
Động cơ
331,670 Mã lực
you too old lady
what you gonna do ? spank me ? :P
 

1TiTi

Xe điện
Biển số
OF-207421
Ngày cấp bằng
24/8/13
Số km
2,112
Động cơ
331,670 Mã lực
On Pigs , they said "Making Bacon"
Human , they said "Making Love"
what if there is no love involve ?
 
Biển số
OF-313333
Ngày cấp bằng
26/3/14
Số km
39
Động cơ
296,530 Mã lực
When I said 'Old" I meaned being mature in mind but still young in looking . LOL :))
 
Chỉnh sửa cuối:

mercedesben

Xe đạp
Biển số
OF-308449
Ngày cấp bằng
19/2/14
Số km
44
Động cơ
300,150 Mã lực
cháu vào trong này nói tiếng việt có cụ nào hiểu k nhỉ :)
 

fordka

Xe tăng
Biển số
OF-155149
Ngày cấp bằng
3/9/12
Số km
1,158
Động cơ
37,928 Mã lực
April Fools' Day!!!
You may be cheated today, be aware mates ;)
 

fordka

Xe tăng
Biển số
OF-155149
Ngày cấp bằng
3/9/12
Số km
1,158
Động cơ
37,928 Mã lực
Just wanted to inform you guys that 1Titi is a woman. Her photos will be posted later.
 

1TiTi

Xe điện
Biển số
OF-207421
Ngày cấp bằng
24/8/13
Số km
2,112
Động cơ
331,670 Mã lực
and i have a pic of Fordka too :D
 
Biển số
OF-313333
Ngày cấp bằng
26/3/14
Số km
39
Động cơ
296,530 Mã lực
What an interesting funny story! Boy, read it : "Boy, face it, forget the rib-story, you might have been created from our finger nail"


WHY MEN HAVE FEMALE FEATURES?
This is to share with you part of the discussion and debate my students had the other day on the issue of gender equality.

Student A: "Gender inequality is emphasized not only by competitive economical societies that favour masculine traits but also deepened by biblical text that says Adam was created first and Eva was made from his rib"

Student B: "...which is scientifically not true because of course men and women are created equally!"

Student C: "That is also not true. Everyone who has been through fifth grade knows that the basic template for human body and brain is female. We all start out as girls with our mother's X chromosome. Then if you get a Y, you will be born as a boy XY. If you get an X, you will be born as a girl XX. And listen: Even if you do NOT get that X from your stingy father, you will of course still be born as a girl XO. That is why men have female features such as nipples and mammary glands"

The whole class was silent for a good few seconds. Then came the triumph of some girls who all of a sudden found a great reason to cheerfully shout out: "Boys, face it! Forget the rib-story. You might have been created from our finger nail"

From : http://www.culturemove.com/search/label/Gender
Have fun. Have a nice April Fool's Day <3
 

1TiTi

Xe điện
Biển số
OF-207421
Ngày cấp bằng
24/8/13
Số km
2,112
Động cơ
331,670 Mã lực
i don't understand :D
 
Biển số
OF-544
Ngày cấp bằng
29/6/06
Số km
4,697
Động cơ
628,110 Mã lực
Nơi ở
APAC

Trutien

Xe điện
Biển số
OF-299116
Ngày cấp bằng
19/11/13
Số km
3,663
Động cơ
338,149 Mã lực
Nơi ở
Số 2 Ngách 23 ,Ngõ 157 Pháo Đài Láng / Hà Nội
Website
onetechpro.vn
help me translate to vietnamese from english

Assume all your customers are watching. Pretend you are not talking only to the customer but to an audience that is watching the interaction. This shift in perspective can provide an emotional buffer if the customer is being verbally abusive and will allow you to think more clearly when responding. Since an unruly customer can be a negative referral, assuming they'll repeat the conversation to other potential customers can help ensure you've done your best to address their concerns in a calming way.
Know when to give in. If not satisfying the customer is going to take two hours and a bottle of aspirin and risk negative referrals, it is probably better to draw a compromise a bit more in their favor to give you more time to nurture your more productive customer relationships. Keep in mind that the interaction is not typical of most customers, and that you're dealing with an exception.
Never get angry or upset. If the customer is swearing or being verbally abusive, take a deep breath and continue as if you didn't hear them. Responding in kind will not solve anything, and it will usually escalate the situation in a negative direction. Instead, remind the customer that you are there to help them and their best immediate chance of resolving the situation - often this simple statement will help defuse the situation.
Never take it personally. Always speak to the issue at hand and do not get personal, even if the customer does. Remember that the customer doesn't know you and they're just venting frustration at you as a representative of your company. Gently guide the conversation back to the issue and how you intend to resolve it, and try to ignore personal comments.
Remember that you're interacting with a human. Everyone has bad days. Maybe they had a fight with their spouse, got a traffic ticket that morning or have had a run of bad luck. We've all been there, to some degree. Try to help make their day better by being a pleasant, calming voice – it'll make you feel good too.
If you promise a callback - call back! Even if you promised an update that you don't have yet, call the customer at the scheduled time anyway. The customer will be reassured to know that you were not trying to dodge them and will appreciate the follow-up.
Summarize the next steps. At the end of the call, let the customer know exactly what to expect and then be sure to follow through on your promises. Document the call to ensure you’re well prepared for the next interaction.
 

April_

Xe điện
Biển số
OF-204906
Ngày cấp bằng
5/8/13
Số km
2,724
Động cơ
341,448 Mã lực
Nơi ở
Blues
to Trutien:
If you are good at something, never do it for free :)
 

Trutien

Xe điện
Biển số
OF-299116
Ngày cấp bằng
19/11/13
Số km
3,663
Động cơ
338,149 Mã lực
Nơi ở
Số 2 Ngách 23 ,Ngõ 157 Pháo Đài Láng / Hà Nội
Website
onetechpro.vn
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